MBA作业-多元化工作场所的沟通技巧。本文是一篇留学生MBA作业写作范文，这篇作业的重点是在不同的工作场所中有效的沟通技巧，作者将找出不同文化之间沟通的障碍，如何改进我们的沟通风格/技巧，以及如何成为更好的听众，以避免在不久的将来的互动中缺乏沟通。下面就一起阅览这篇留学生MBA作业写作范文。
The focus of my essay will be on effective communication skills in a diverse workplace, we’re going to find out the barriers of communication between different cultures, how to improve our communication style/skills and how to become better listeners in order to avoid any lack of communication in the near future interactions.
Anybody in a work environment having a good understanding of effective communication skills in a diverse workplace entails will enhance every person’s ability to experience a successful and professional work experience. Misinterpretations in the workplace can be rooted from a variety of cultural differences among distinctive ethnic backgrounds. Lack of proper communication skills in diverse workplace can cause many discrepancies among co-workers. People live in an increasingly complex world. Effective communication between Fellow co-workers from different cultural backgrounds ensures a very successful organization.
在一个工作环境中，任何人如果对不同工作场所的有效沟通技能有很好的理解，都会增强每个人体验成功和专业工作经验的能力。工作场所的误解可能源于不同种族背景之间的各种文化差异。在不同的工作场所缺乏适当的沟通技巧会导致同事之间的许多差异。人们生活在一个日益复杂的世界里。来自不同文化背景的同事之间的有效沟通确保了组织的成功。
As we already know in today’s workplace is very important to be able to communicate we our fellows co-workers. If you ever been around and listened to a monotone person communicate, it’s hard to understand their feelings on a subject. Unless they incorporate their gestures and tone, we are not going to be able to see their point of view and understand their meanings. We live and work around different cultures which it make us more aware of the different people around us, by dealing with diversity on the daily basic this will help us communicate better in the Workplace as well as personal interactions. “We live in a diverse society and career success depends on communicating effectively with people whose customs and values are different” (Adler & Elmhorst, 2004). There are so many effective way we can use to communicate in the workplace and so many languages that it becomes hard to communicate with other people. Also a person with a strong accent can cause someone who speaks the same languages to become confused and misinterpret the meaning of the whole speech. Nevertheless how and where we are raised determine both our verbal and non-verbal language. Also when a person from a different country translate something in their head like from (Spanish to English) it more likely have a different meaning, and that’s why we have to know what type of audiences we are dealing with in the workplace and on our everyday life, to become better communicators.
“Being an effective communicator means interacting with people from various racial, ethnic and cultural backgrounds” (Pearson, Nelson, Titsworth, & Harter 2003).
正如我们已经知道的，在今天的工作场所，能够与我们的同事交流是非常重要的。如果你曾经听过一个单调的人交流，很难理解他们对某个话题的感受。除非他们结合他们的手势和语气，否则我们将无法看到他们的观点并理解他们的意思。我们围绕不同的文化生活和工作，这使我们更加了解周围的不同人群，通过处理日常生活中的多样性，这将有助于我们在工作场所更好地交流以及个人互动。“我们生活在一个多元化的社会中，职业成功取决于与不同风俗和价值观的人有效沟通”。我们可以用很多有效的方式在工作场所进行交流，而且有很多语言，因此很难与其他人交流。此外，口音很重的人可能会使讲同一种语言的人感到困惑，并误解整个讲话的意思。然而，我们是如何长大的，在哪里长大的，决定了我们的语言和非语言。另外，当一个来自不同国家的人在脑海中翻译一些东西，比如从西班牙语到英语，它更有可能有不同的含义，这就是为什么我们必须知道我们在工作场所和日常生活中面对的是什么类型的受众，才能成为更好的沟通者。
“成为一个有效的沟通者意味着与来自不同种族、民族和文化背景的人进行交流”。
In today society culture seems to be biggest factor in our communication skills. With United States being as diverse as it is now, we have to learn different ways and style on how to improve our communication skills. United States is habited with so many cultures that it’s almost impossible to have a single communication without the lack of it. The impact that ethnicity has on individual behavior cannot be ignored. Every day ethnicity influences the experiences we have at work, Diversity needs to be viewed as a competitive advantage and a business opportunity to achieve an inclusive diverse workforce.
在当今社会，文化似乎是影响我们沟通能力的最大因素。随着美国现在的多样化，我们必须学习不同的方式和风格来提高我们的沟通技巧。美国有着如此多的文化，如果没有文化，几乎不可能有一个单一的交流。种族对个人行为的影响不容忽视。种族每天都会影响我们的工作经验，多元化需要被视为一种竞争优势和商业机会，以实现包容性的多元化劳动力。
The problem that can arise from ethnicity is everybody comes from a different background. What one may think is normal can be totally different from what another person thinks. “Prejudice is a preconceived judgment about an individual or group of people. Discrimination is unfair or inequitable treatment based on prejudice” (Certo, 2008, p130). Minorities of all types of employment find themselves caught between the different lifestyles.
种族问题是每个人都有不同的背景。一个人的正常想法可能与另一个人的想法完全不同。“偏见是对个人或群体的先入为主的判断。歧视是基于偏见的不公平或不公平待遇”。所有类型就业的少数群体都发现自己陷入了不同的生活方式之中。
There are several options that companies can use to educate people concerning the issues of ethnicity in the workforce. Training about the differences each culture has and the need to obey the rules set-forth by the company and human resources. Human resources are an excellent place to review all the employment laws that affect the workplace diversity.
公司可以利用几个选项来教育员工关于劳动力种族问题。培训每种文化的差异以及遵守公司和人力资源规定的规则的必要性。人力资源部是审查影响工作场所多样性的所有就业法的绝佳场所。
Communication is a solution we thought would benefit all concerning ethnicity in the workplace. Everyone should communicate just how they see, hear and do things that are not the standard. “If you’re not as caring toward others as you could be, you need to get the focus of yourself” (Maxwell, 2009, p109). Communication is the key to bridging the gaps between different lifestyles.” It is important to not make assumptions in communications with others, regarding the way one’s own words and actions are interpreted” (Certo, 2008).
It’s beneficial that we draw talent and value diversity and enable to attract and value diverse customers. Corporations will succeed when they have an environment that allows employees to work to their full potential. Furthermore your idea might be brilliant but is invaluable and worthless unless you can share it with others and get different point of view. This is the main reason why, effective communication is crucial at every level in any organization. However, to be able to communicate properly and effectively does not come easily to many people especially in diverse organization, and it is a skill that requires practice.
沟通是一种解决方案，我们认为这将有利于工作场所所有涉及种族的人。每个人都应该就他们看到、听到和做的非标准事情的方式进行沟通。“如果你没有尽可能地关心别人，你需要集中精力”。沟通是弥合不同生活方式之间差距的关键。”重要的是，在与他人交流时，不要对自己的言语和行为的解释方式做出假设”。
我们吸引人才和重视多元化，并能够吸引和重视多元化客户，这是有益的。当公司拥有一个允许员工充分发挥潜力的环境时，公司就会成功。此外，你的想法可能很聪明，但如果你不能与他人分享并获得不同的观点，那么它是无价的，毫无价值的。这就是为什么有效沟通在任何组织的每个层面都至关重要的主要原因。然而，对于许多人来说，尤其是在多元化的组织中，能够正确有效地沟通并不容易，这是一项需要实践的技能。
Before we even begin walking we start practicing our communication. As a newborn child we communicate by crying, but we slowly learns to mimic our parents’ speech. A while later, the newborn discovers that certain speech patterns elicit different responses; one of the satisfaction of parenting is trying to decipher the meaning behind certain words. As working adults and on our daily life, one of the golden rules that we should follow is:
在我们开始走路之前，我们就开始练习交流。作为一个新生的孩子，我们通过哭来交流，但我们慢慢学会模仿父母的言语。过了一会儿，新生儿发现某些言语模式会引起不同的反应；养育子女的一种满足感是试图解读某些词语背后的含义。作为职场成年人，在日常生活中，我们应该遵循的黄金法则之一是：
We need to be able to organize our thoughts in our minds before sharing them with others.
在与他人分享之前，我们需要能够在脑海中整理我们的想法。
This rule involves conveying and comprehending before and during a two-way conversation. One idea often prompts a torrent of others. In order to share your ideas, you must first shape them correctly and coherently. To organize your thought properly is very important, because it creates a pattern for your listener, allowing him or her to grasp the larger picture intuitively. This allows the listener to focus on the details of your message, without struggling to understand how you went from Point A to Point B.
这条规则包括在双向对话之前和期间进行传达和理解。一个想法往往会引发一连串其他想法。为了分享你的想法，你必须首先正确连贯地塑造它们。正确地组织你的思维是非常重要的，因为它为你的听众创造了一种模式，让他或她能够直观地把握大局。这使得听众可以专注于你的信息的细节，而不必费力理解你是如何从A点到B点的。
Nevertheless, to be a very effective communicator one most speaks in a manner that is not offending to the receiver. When individuals are extremely well- educated in a particular field, they more likely have a tendency to use industry language in conversations or presentations. While this might be comfortable for the expert, it often causes confusion on the part of the listener. If, for example, you are discussing Business Credit Profile, you might be talking about Tradelines, Line Of credit and shelf Corporation. However, unless you are speaking to someone who is equally well- informed about business credit profile, that person will have no idea what you are saying. When we communicate, we need to put ourselves in our listeners’ shoes. Put yourself on the other side of the table.That way we can have a better feeling of our own words. In a company communication plays the biggest role. Everyone needs to be able to communicate at all time, also it’s very important to understand what effect the various components of communication on our success. As we already know verbal, vocal and visual components are the most important part of any communication.
然而，作为一个非常有效的沟通者，一个人说话的方式大多数不会冒犯接受者。当个人在某一特定领域受过良好教育时，他们更有可能在对话或演讲中使用行业语言。虽然这对专家来说可能很舒服，但它常常会让听众感到困惑。例如，如果您正在讨论企业信用状况，您可能会讨论贸易线、信用额度和货架公司。然而，除非你与同样了解商业信用状况的人交谈，否则此人不会知道你在说什么。当我们交流时，我们需要设身处地为听众着想。把你自己放在桌子的另一边。这样我们可以更好地感受自己的语言。在公司里，沟通起着最大的作用。每个人都需要能够随时沟通，了解沟通的各个组成部分对我们的成功有什么影响也很重要。正如我们已经知道的那样，语言、声音和视觉成分是任何交流中最重要的部分。
There is no secret whatsoever that today’s workplace is growing tremendously, as the business environment expands to include various geographic locations and span numerous cultures. Having so many diversity can also be somewhat difficult to understand and communicate effectively with other fellow’s co-workers who speak another language or who rely in others meaning to get their point across. Workplace interaction /communication are not easy for everyone. Your workplace is a place where you meet and rely to people from different walks of life and from different cultural background. Sometime Language can be a major barrier to effective communication. However, a communication becomes successful only if the receiver comprehends to the fullest what the sender is trying to deliver in that message. When your message is not clearly comprehended you should expect a lack of communication by creating confusion within your audiences. Plenty of times in business, people forget common courtesy and tact. When you are interacting with co-workers, be prudent of their time and points of view. Always Separate emotion from intellect, and do not be condescending. As a part of the management you need to set an example and never allow anger to overrule reason. Always Conduct yourself in a professional manner in all aspects of you business dealings and treat others with the same respect that you expect yourself.
毫无疑问，随着商业环境的扩展，包括了不同的地理位置和多种文化，今天的工作场所正在急剧增长。拥有如此多的多样性，也可能有点难以理解和有效地与说另一种语言或依赖他人意思表达自己观点的同事沟通。工作场所的互动/沟通对每个人来说都不容易。您的工作场所是您与来自不同行业和不同文化背景的人会面并相互依赖的地方。有时，语言可能是有效沟通的主要障碍。然而，只有当接收方充分理解发送方试图在该消息中传递的内容时，沟通才会成功。当你的信息没有被清楚理解时，你应该通过在受众中制造混乱来预期缺乏沟通。在商界，人们常常忘记了一般的礼貌和机智。当你与同事互动时，要谨慎对待他们的时间和观点。永远把情感和理智分开，不要居高临下。作为管理的一部分，你需要以身作则，永远不要让愤怒推翻理智。在业务往来的各个方面，始终以专业的方式对待自己，并以与自己期望相同的尊重对待他人。
Businesses are facing many challenges today trying to ensure that diversity in their workplace is not a source of conflict, but a foundation of strength. The environment is constantly changing in the workplace. The employer’s needs change and so does the workers. In today workplace there are great deals of companies that have employees from many different cultures that speak different languages and practice different religions. Companies are responsible to ensure a safe and comfortable environment for their employees, it is also important that every employee play a role in helping to make a diverse environment a comfortable one as well.
如今，企业面临着许多挑战，试图确保工作场所的多样性不是冲突的根源，而是力量的基础。工作场所的环境不断变化。雇主的需求和工人的需求都在变化。在今天的工作场所，有很多公司的员工来自不同的文化，他们说不同的语言，信仰不同的宗教。公司有责任确保员工有一个安全舒适的环境，同样重要的是，每个员工都要发挥作用，帮助创造一个舒适的多元化环境。
Many situations occur in diverse workplaces that rely upon good communication. The method of communication can cause conflicts among co-workers. Understanding differences among co-workers of various cultures is a key element to success in the workplace.
许多情况发生在依赖良好沟通的不同工作场所。沟通方法可能会导致同事之间的冲突。了解不同文化的同事之间的差异是在工作场所取得成功的关键因素。
The success and failures of a business rely on its management. Communication is very essential in our everyday life. We all communicate in a different sort of ways: Talking, sign language, or written words are forms of communication. We can define communication as the exchange of Ideas, opinions, and information through written or spoken words, symbol or by our actions. Communication is the most essential element system on every corporation. All corporations depends everyday on all aspects of communication from verbal to nonverbal to perform their daily business routines. Every corporation also depends on all communications being properly conveyed to ensure that all communications are understood by the respective audience. Communication is important in all levels in any corporation. For example, co-workers may communicate very well amongst themselves when they are from the same culture. Effective ways to do so obviously depend on the environment.
企业的成败取决于其管理。沟通在我们的日常生活中非常重要。我们都以不同的方式交流：交谈、手语或书面语都是交流的形式。我们可以将沟通定义为通过书面或口头的语言、符号或我们的行动交流思想、观点和信息。沟通是每个企业最基本的要素体系。所有公司每天都依赖于从口头到非口头的各个方面的沟通来执行日常业务。每个公司还依赖于所有通信的正确传达，以确保所有通信被各自的受众理解。沟通在任何公司的各个层面都很重要。例如，来自同一文化的同事之间可能沟通得很好。有效的方法显然取决于环境。
Let say that you work in a loud factory that require you to stay in contact with your co- workers, verbal communication would not be the right approach because it could be ineffective due to all the noises, so employees may communicate nonverbally with hand signals, gestures, or facial expressions. When employees need to communicate to management personnel this also can be done verbally in person, or in writing. If any management personnel are trying to communicate in the worker’s assigned work area, or desired production for the day, verbal communication should work just fine, if important information needs to be communicated, written communication would be the best choice, so there will be no lack of communication. Also, it’s one of the best forms of communication because it can be delivered uniformly and easily referenced back to.
假设你在一个噪音很大的工厂工作，要求你与同事保持联系，口头交流不是正确的方法，因为由于各种噪音，口头交流可能无效，所以员工可以用手势、手势或面部表情进行非言语交流。当员工需要与管理人员沟通时，也可以亲自口头或书面形式进行沟通。如果任何管理人员试图在工人指定的工作区域或当天所需的生产中进行沟通，口头沟通应该很好，如果需要传达重要信息，书面沟通将是最佳选择，因此不会缺乏沟通。而且，它是最好的交流形式之一，因为它可以统一传递，并且很容易引用。
All communication is complex with plenty of room for conflict and misinterpretations. For a corporation to be successful, it must have employees capable of sending and receiving information quickly, clearly, effectively, and error free. Mistakes caused by misinterpretations can cost any corporation thousands of dollars due to missed deadlines, lost time, and wasted product.
所有沟通都很复杂，有很多冲突和误解的空间。一个公司要想成功，就必须拥有能够快速、清晰、有效、无错误地发送和接收信息的员工。误解导致的错误可能会使任何公司因错过最后期限、损失时间和浪费产品而损失数千美元。
In order to have effective employee communication in the workplace, we must become better listeners and always put ourselves in their position in order to have good internal communication in the workplace. With a basic understanding of what we do wrong while communicating, one will be able to improve communication skills and recognize communication problems that arise during employee communication in the workplace.
为了在工作场所进行有效的员工沟通，我们必须成为更好的倾听者，并始终站在他们的立场上，以便在工作场所实现良好的内部沟通。通过基本了解我们在沟通时做错了什么，我们将能够提高沟通技能，并认识到员工在工作场所沟通时出现的沟通问题。
Communication plays a big part on our lives whether, emotional, intellectual or social call for communication at some point in our lives. In order to address any issue we might in the workplace we have to communicate. An individual’s identity and persona is developed and brought out by our action and interaction with each other via communication. We are not all similarly motivated nor are we all compatible and it is only by way of association that we are able to positively identify with our suitable counterparts. Additionally, for those of us who are so cultured, our belief in the Superior Being, leads us to seek fulfillment of our spiritual needs.
沟通在我们的生活中扮演着重要的角色，无论是情感、智力还是社交，在我们生活的某个阶段都需要沟通。为了解决工作中可能出现的任何问题，我们必须进行沟通。一个人的身份和角色是通过我们的行动和通过交流相互作用而发展和展现出来的。我们并非所有人都有同样的动机，也不是所有人都兼容，只有通过联系，我们才能与合适的对手积极认同。此外，对于我们这些如此有教养的人来说，我们对至高无上的存在的信仰引导我们寻求精神需求的满足。
As we already know by now Communication is the process of transferring information up, down, and across the network of managers and employees in a corporation and is the key to whether an corporation functions effectively or ineffectively. Some of the challenges for an organization is to make sure their managers are trained accurately on how to properly communicate the organizational needs to their employees so that they serve to improve customer relations, keep employee morale up, build knowledge-sharing throughout the organization, and most importantly, and enhance the company’s .
正如我们现在已经知道的那样，沟通是在公司经理和员工的网络上上下传递信息的过程，是公司有效运作或无效运作的关键。一个组织面临的一些挑战是，确保其管理者在如何正确地向员工传达组织需求方面得到准确的培训，以便他们能够改善客户关系，保持员工士气，在整个组织内建立知识共享，最重要的是，提高公司的知识共享能力。
Effective communication is very important and a requirement for employing organizational strategies as well as managing day- to-day activities through its employees. Management personnel spend more than three-fourths of their time daily in communicating or exchanging information.
有效的沟通非常重要，是采用组织战略以及通过员工管理日常活动的要求。管理人员每天花费超过四分之三的时间交流信息。
In Conclusion: 结论
In today Business world, Companies are becoming more diverse each and every day there are people from all over the world working with all kinds of different organization. Different problems can and will always occur with communication: like moral and ethical issues. We also need to remember that everyone does not view the world the same. Employee should know understand the important of each team member background. Trust is widely accepted as a part of communication within employee, not a big part still listening and communication. Great communication always starts at the top.
MBA作业总结在当今的商业世界中，公司越来越多样化，每天都有来自世界各地的人与各种不同的组织合作。沟通中可能会出现不同的问题：比如道德和伦理问题。我们还需要记住，每个人对世界的看法都不一样。员工应了解每个团队成员背景的重要性。信任被广泛接受为员工内部沟通的一部分，而不是倾听和沟通的一大部分。良好的沟通总是从最高层开始。本站提供留学生MBA作业代写或指导服务，如有需要可咨询本平台。