留学生report作业代写参考-Qlik科技公司概述。本文是一篇由第一代写提供的留学生report代写范文,本次推荐的report介绍了Qlik科技公司,提供了该公司的概述,确定了QlikIT应用需要解决的业务问题,概述了目前Qlik正在发生的事情的现状,以及需要使用推荐的项目方法实施的改进/更改的未来状态。以下内容就是这篇留学生report作业代写参考的具体内容,供参考。
Executive Summary 执行摘要
This recommendation report introduces Qlik Technologies, provides an overview of the company, identifies business problems Qlik needs to address applying IT, provides an overview of the current state of what is happening at Qlik today and the future state of improvements/changes that needs to be implemented using recommended project methodology.
Overview of Company 公司概况
Qlik Technologies (QlikTech), formerly known as QlikView, is a business intelligence and visualizations company based in Radnor, Pennsylvania. Qlik was founded in Lund, Sweden in 1993. With more than 40,0000 customers worldwide, Qlik provides three products; Qlik® Sense- Qlik’s next-generation visual analytics platform, QlikView- Qlik’s guided analytics and dashboarding solution and Qlik® Cloud- growing portfolio of SaaS apps. (Visual Analytics Market Leader | Qlik., n.d.). Qlik aims to take its customers on a journey to start exploring data in a way they have never done before and gain insights to see a complete picture of their business.
Qlik科技公司,原名QlikView,是一家总部位于宾夕法尼亚州拉德诺的商业智能和可视化公司。Qlik于1993年在瑞典隆德成立。Qlik在全球拥有40多万客户,提供三种产品;Qlik®Sense是Qlik的下一代视觉分析平台,QlikView是Qlic的引导分析和仪表板解决方案,Qlik?Cloud是SaaS应用程序的不断增长的组合。Qlik旨在带领客户踏上一段旅程,以前所未有的方式开始探索数据,并获得见解,以了解其业务的全貌。
In very competitive business intelligence and analytics space, Qlik needs to make decisions and compete more effectively. This requires Qlik to see complete picture of its business by letting IT incorporate Qlik departmental systems to operate cross functionally. Qlik has many applications that help business units make decisions. Sales, Marketing and Product management can benefit from enterprise level applications where business units don’t make decisions just what they see in their data but overall what’s happening at Qlik. IT can help incorporate existing Qlik applications.
在竞争激烈的商业智能和分析领域,Qlik需要做出更有效的决策和竞争。这就要求Qlik通过让IT部门将Qlik的部门系统纳入跨职能运作,来全面了解其业务。Qlik有许多应用程序可以帮助业务部门做出决策。销售、市场营销和产品管理可以从企业级应用程序中受益,在这些应用程序中,业务部门不仅要决定他们在数据中看到的内容,还要决定Qlik的总体情况。IT可以帮助整合现有的Qlik应用程序。
Another business problem that IT can help at Qlik is collaboration at Qlik. 86% of executives and employees “cite lack of collaboration or ineffective communication for workplace failures.” (4 Reasons Your Employees Are Not Collaborating | Micheal Pisarek, 2015) Most Qlik employees are remote and work from various locations across the world. It is essential that everyone is on the same page. Each team uses different tools to communicate with each other and other teams. A simple example is document sharing. Locating a document that might help collaborate with other teams is not always easy at Qlik as it might be stored on Collaborate, Confluence, SharePoint, shared network folders or many other places. IT can help with one platform for document sharing. This will help Qlik Employees save time and collaborate better. IT can also offer other solutions such as video conferencing, employee idea sharing platform, employee social platform to increase collaboration and team building across its remote employees.
IT可以帮助Qlik解决的另一个业务问题是Qlik的协作。86%的高管和员工“认为缺乏协作或沟通无效是工作失败的原因”。Qlik的大多数员工都是远程员工,在世界各地工作。至关重要的是,每个人都站在同一立场上。每个团队使用不同的工具与彼此以及其他团队进行沟通。一个简单的例子是文档共享。在Qlik,查找可能有助于与其他团队协作的文档并不总是那么容易,因为它可能存储在collaborate、Confluence、SharePoint、共享网络文件夹或许多其他地方。IT可以通过一个文档共享平台提供帮助。这将帮助Qlik员工节省时间,更好地进行协作。IT还可以提供其他解决方案,如视频会议、员工想法共享平台、员工社交平台,以增强远程员工的协作和团队建设。
Current State 当前状态
Information Technology (IT) at Qlik Technologies plays a key role in enabling Qlik’s competitive advantage by supporting high performance and scalable growth. IT at Qlik is a business function which moves information about Qlik employees, products and processes across the company to facilitate decision making and problem solving. Qlik Information Technology department is divided into IT Service Management (email, Phone, Web, IM), Enterprise Architecture (Solution, User Experience, Technology and Information Architecture), EPMO (Project Management), IT Cloud & ecommerce, Business of IT (Financial, Vendor, Benchmarking) sub departments lead by Chief Technology Officer, Anthony Deighton.
Qlik Technologies的信息技术(IT)通过支持高性能和可扩展的增长,在实现Qlik的竞争优势方面发挥着关键作用。Qlik的IT是一项业务职能,它在公司内传递有关Qlik员工、产品和流程的信息,以促进决策和问题解决。Qlik信息技术部门分为IT服务管理(电子邮件、电话、Web、IM)、企业架构(解决方案、用户体验、技术和信息架构)、EPMO(项目管理)、IT云和电子商务、IT业务(财务、供应商、基准)子部门,由首席技术官Anthony Deighton领导。
Figure 1: Qlik Information Technology Organization 图1:Qlik信息技术组织
IT supports Qlik Employees, customers, partners and community. 75% of the Qlik Employees work remotely from their home. (Visual Analytics Market Leader | Qlik., n.d.) Each team uses different tools for document sharing. Locating a document that a program manager might need to run for training projects requires to take a look at documents stored on various places – Collaborate, Confluence, SharePoint, shared network folders. This causes waste of time and frustration; there is no central knowledge sharing platform for Qlik employees find relevant information they need. This also is a risk for knowledge management as employees retire or leave Qlik.
IT支持Qlik员工、客户、合作伙伴和社区。75%的Qlik员工在家远程工作。每个团队使用不同的工具进行文档共享。找到项目经理可能需要为培训项目运行的文档,需要查看存储在不同位置的文档——协作、融合、管理、共享网络文件夹。这会造成时间的浪费和挫败感;没有一个中央知识共享平台可以让Qlik员工找到他们需要的相关信息。随着员工退休或离开Qlik,这也是知识管理的一个风险。
Remote culture at Qlik often requires employees to hold virtual meetings, use instant messaging, hold virtual team building events and constantly find ways to collaborate because they simply don’t have the office interaction. Sharing ideas and collaboration is heart of Qlik culture yet there is no support of technology or processes set to share ideas and collaborate. Qlik can benefit from product enhancement ideas and its employees working on these ideas across departments. Qlik teams usually work and analyze data in their own business units and don’t have capabilities to take data across departments. Qlik has many internal applications that help business units make decisions. Below is an example of applications Qlik uses to measure 360 view of its marketing and sales efforts. There is not one application Qlik Employees can take look at how their marketing campaigns are effecting sales.
Qlik的远程文化通常要求员工举行虚拟会议、使用即时消息、举行虚拟团队建设活动,并不断寻找合作方式,因为他们根本没有办公室互动。分享想法和合作是Qlik文化的核心,但没有技术或流程来支持分享想法和协作。Qlik可以从产品增强理念和跨部门员工的工作中受益。Qlik团队通常在自己的业务部门中工作和分析数据,不具备跨部门获取数据的能力。Qlik有许多内部应用程序,可以帮助业务部门做出决策。以下是Qlik用于衡量其营销和销售工作360度视图的应用程序示例。Qlik员工没有一个应用程序可以了解他们的营销活动是如何影响销售的。
Figure 2: Qlik 360 Applications 图2:Qlik 360应用程序
At Qlik, customer facing business processes such as order processing, purchasing and product delivery are defined well. This helps with efficiency and effectiveness when dealing with Qlik Customers. However, internal processes for product development, internal enablement, ideation are often not well defined as the company moves very fast, too fast at times to take time to define and document. Processes are often dynamic, continuously changing. This again often creates confusion and frustration with employees.
在Qlik,面向客户的业务流程(如订单处理、采购和产品交付)得到了很好的定义。这有助于在与Qlik客户打交道时提高效率和效力。然而,产品开发、内部实现和构思的内部流程往往没有得到很好的定义,因为公司的发展速度非常快,有时速度太快,无法花时间进行定义和记录。过程往往是动态的,不断变化。这再次经常给员工带来困惑和沮丧。
Information Technology supports operations, change and sustainability at Qlik. IT has configured all employee laptops with backup, recovery capabilities that employees don’t have to worry about losing any of their data. Disaster recovery and business continuity recovery plans are well defined. Qlik Systems are highly available, reliable and portable to many devices Qlik employees, customers and partners use. Qlik IT constantly needs to keep up with needs of its employees and create scalable, innovative solutions with great user experience. Qlik is constantly growing and scalability of its systems have been a concern.
信息技术支持Qlik的运营、变革和可持续发展。IT为所有员工的笔记本电脑配置了备份和恢复功能,员工不必担心丢失任何数据。灾难恢复和业务连续性恢复计划定义明确。Qlik系统具有高可用性、可靠性和可移植性,可供Qlik员工、客户和合作伙伴使用。Qlik IT不断需要满足员工的需求,并创造具有良好用户体验的可扩展、创新的解决方案。Qlik不断发展,其系统的可扩展性一直备受关注。
Future State 未来状态
With detailed observations listed in the current state section above, Qlik can benefit from a central knowledge sharing platform such as Confluence in figure 3. This is a platform that will support not only document sharing but also collaboration Qlik employees will need across departments with capabilities to search and locate easily, update and socialize. IT will need to help bring all relevant documentation to the new knowledge sharing platform and define processes to share, update and achieve. This will help Qlik Employees reduce the time they spend on locating what they need, access relevant and most updated documentation and collaborate with each other easier. With core value of “move fast” Qlik employees often forget about documenting internal processes. The new knowledge management space will also house and encourage documentation of internal processes. New Employees will benefit from this as well as risk of losing information when an employee decides to leave Qlik will decrease.
根据上面当前状态部分列出的详细观察结果,Qlik可以受益于中央知识共享平台,如图3中的Confluence。这是一个不仅支持文档共享,还支持Qlik员工跨部门协作的平台,能够轻松搜索和定位、更新和社交。IT将需要帮助将所有相关文档带到新的知识共享平台,并定义共享、更新和实现的流程。这将有助于Qlik员工减少查找所需内容的时间,访问相关和最新的文档,并更容易地相互协作。凭借“快速行动”的核心价值,Qlik员工经常忘记记录内部流程。新的知识管理空间还将容纳并鼓励记录内部流程。新员工将从中受益,当员工决定离开Qlik时,信息丢失的风险也将降低。
Figure 3: Qlik Confluence 图3:Qlik融合
There is no support of technology or processes set to share new ideas at Qlik and its innovative culture. Qlik can benefit from an ideation platform where Qlik Employees can share new product/enhancement ideas, vote on other ideas and work on new ideas together to better Qlik products and services. Qlik IT will need to provide the technology employees will need to use for ideation as well as processes to submit, vote and implement these ideas.
在Qlik及其创新文化中,没有技术或流程来分享新想法。Qlik可以从一个创意平台中受益,在这个平台上,Qlik员工可以分享新的产品/增强想法,对其他想法进行投票,并共同研究新想法,以更好地提供Qlik产品和服务。Qlik IT将需要提供员工构思所需的技术,以及提交、投票和实施这些想法的流程。
Current State section highlighted need to for enterprise level applications where Qlik employees can analyze data across departments. Qlik IT needs to work on 360 applications with product, marketing, sales, customers and training data all incorporated. This will help reduce number of internal departmental applications and produce a central application with data incorporated to see the whole picture. Marketing can see how their campaigns are effecting sales, training can take a look at sales and customer information to create more relevant content for Qlik customers. Sales, Marketing and Product management can benefit from enterprise level applications where business units don’t make decisions just what they see in their data but overall what’s happening at Qlik.
“当前状态”部分强调了企业级应用程序的必要性,在该应用程序中,Qlik员工可以跨部门分析数据。Qlik IT需要在360应用程序上工作,包括产品、营销、销售、客户和培训数据。这将有助于减少内部部门应用程序的数量,并生成一个包含数据的中心应用程序,以了解全貌。市场营销可以了解他们的活动如何影响销售,培训可以查看销售和客户信息,为Qlik客户创建更相关的内容。销售、市场营销和产品管理可以从企业级应用程序中受益,在这些应用程序中,业务部门不仅要决定他们在数据中看到的内容,还要决定Qlik的总体情况。
Future state will also include better interaction tools across remote employees. This includes interaction during meetings as most are virtual as well as social interaction and team building. Supported video conferencing with interactive capabilities for virtual meetings such as shown in figure 4 can help collaboration and team building at Qlik.
未来的州还将包括更好的远程员工交互工具。这包括会议期间的互动,因为大多数会议都是虚拟的,也包括社交互动和团队建设。支持的视频会议具有虚拟会议的交互功能,如图4所示,可以帮助Qlik进行协作和团队建设。
Figure 4: Qlik Interactive Video Conferencing 图4:Qlik交互式视频会议
Project Overview 项目概况
At Qlik where customer (internal or external) satisfaction is at high priority, to implement suggested improvements mentioned in this report, Agile methodology would work the best. Implementing all at once with waterfall method would be a fail at Qlik as there is a quick pace of change. Recommended improvements will need to be delivered to Qlik employees in continuous delivery of useful chunks developed by an iterative process. This way, Qlik IT can deliver results quicker and with ability to react to changes at Qlik.
在Qlik,客户(内部或外部)满意度处于高度优先地位,要实施本报告中提到的建议改进,敏捷方法将是最好的。在Qlik中,用瀑布方法同时实现所有内容将是失败的,因为变化速度很快。建议的改进将需要交付给Qlik员工,通过迭代过程不断交付有用的块。这样,Qlik IT可以更快地交付结果,并能够对Qlik的变化做出反应。
Qlik is mature at software development and used to implementations in agile manner as Qlik product enhancements are developed using agile methodology. Culture at Qlik of move fast also supports delivery and seeing results fast. With need to collaborate on these suggested projects across departments, there might not be always clear definition of development requirements beforehand as the projects start. The Agile methodology is flexible, and allows for changes to be made in the project development requirements even after the initial planning has been completed.
Qlik在软件开发方面很成熟,并习惯于以敏捷的方式实现,因为Qlik的产品增强是使用敏捷方法开发的。快速行动的Qlik文化也支持快速交付和看到结果。由于需要跨部门就这些建议的项目进行协作,在项目开始时,可能并不总是事先明确定义开发需求。敏捷方法是灵活的,并且允许在项目开发需求中进行更改,即使在初始规划完成之后也是如此。
Qlik IT will benefit from employee feedback and even tweaking project priorities depending on this feedback. Delivery in smaller iterations will help measure success of changes and adoption of new knowledge management platform, collaboration tools and enterprise level applications. Without setting business processes in place and understanding needs of Qlik employees, IT can’t be successful with these changes. Having great features, functions, right technology, a great infrastructure is only small portion of the success equation. People are the most important driver behind the success of technology.
References 参考文献
Baltzan, P. (2016) Business driven information systems. New York, NY: McGraw-Hill Education.
Visual Analytics Market Leader | Qlik. (n.d.). Retrieved November 12, 2016
4 Reasons Your Employees Are Not Collaborating | Micheal Pisarek, (2015)
Qlik IT将受益于员工的反馈,甚至根据这些反馈调整项目优先级。以较小的迭代交付将有助于衡量变革的成功与新知识管理平台、协作工具和企业级应用程序的采用。如果没有适当的业务流程和了解Qlik员工的需求,IT就不可能在这些变化中取得成功。拥有强大的功能、强大的技术、强大的基础设施只是成功方程式的一小部分。人是技术成功背后最重要的驱动力。本站提供各国各专业留学生作业范文,留学生代写以及留学生写作辅导,如有需要可咨询本平台。