留学生Business Essay代写范文-管理行为的原则和实践。本文是一篇留学生商务管理Essay格式范文,主要内容是讲述专制的管理者在不与其他员工协商的情况下做出决策,而不是像独裁者一样传达命令,因为他们喜欢控制局面。这种管理风格指导工作按时完成,因为决策过程中涉及的人员较少。这种风格的问题在于,员工最终会失去工作的动力。家长式领导是一种非常独裁的领导风格,决策是为了工人的最大利益。这种风格被称为咨询管理。下面就一起来看一下这篇Business Essay范文。
An autocratic manager makes decisions without the consultation of others workers, rather serving as a dictator type in communicating orders because they like to be in control of situations.
This style of management guides to work getting done on time because there are less people implicate in the decision making process. The problem with this style is that the staffs are going to eventually lost motivation to work.
Paternalistic is a leadership style which is quite dictatorial, decisions are taken in the best interests of the workers. This style is known as consultative management.
This process can take a bit longer as there are more voices to be heard. The other side of this style of management and leadership is that workers may feel that you do not value their opinion or are too rigid if after all of the feedback is received you go off and make the decision in your own without incorporating of their feedback.
这个过程可能需要更长的时间,因为需要听到更多的声音。这种管理和领导风格的另一个方面是,如果在收到所有反馈后,你自己去做决定,而不考虑他们的反馈,员工可能会觉得你不重视他们的意见,或者太僵化。
Democratic leadership implicates running a business on the basis on the majority of decisions.
民主领导意味着在大多数决策的基础上经营企业。
A democratic manager is willing to share work with the staff by relegate it to get the job done. Staffs love this type of management style in business because they feel involved and part of the process. In democratic style the job performance is probably to be better than in an autocratic setting. This style has close links with McGregor’s theory X and Y.
All this styles have advantages and disadvantages such as:
一个民主的管理者愿意与员工分享工作,通过降级来完成工作。员工喜欢这种类型的管理风格,因为他们觉得自己参与了这一过程。在民主模式下,工作表现可能比在专制环境下更好。这种风格与麦格雷戈的X和Y理论密切相关。
所有这些样式都有优点和缺点,例如:
Autocratic styles advantages: quick decision making, effective when employing many low skilled workers; disadvantages: no two-way communication
Paternalistic styles advantages: more two-way communication so motivating, workers feel their social needs are being met; disadvantages: slow down decision making, still quite a dictatorial style.
Democratic style advantages: useful when complex decisions are required that needs specialist skills; disadvantages: mistakes or errors can be made if workers are not skilled enough.
According to Chemers M.(1997) in his book ‘An integrative theory of leadership’, ‘Leadership has been described as a process of social influence in which one person can enlist the aid and support of others in the accomplishment of a common emerged.’
Leadership is composing a group of people to achieve common goals.
Leadership is important because help to maximise efficiently an organisation and also help the organisation to achieve the goals.
专制风格的优点是:决策迅速,在雇用许多低技能工人时有效;缺点:没有双向通信
家长式风格的优势:更多的双向沟通,从而激发员工的积极性,员工感到他们的社会需求得到了满足;缺点:决策速度慢,仍然相当独裁。
民主风格优势:在需要专业技能的复杂决策时有用;缺点:如果工人技术不够熟练,可能会犯错误。
根据Chemers M.在其《领导的综合理论》一书中所述,“领导被描述为一种社会影响过程,其中一个人可以寻求他人的帮助和支持,以实现共同目标。”
领导是由一群人组成以实现共同目标。
领导力很重要,因为它有助于组织高效地实现最大化,也有助于实现目标。
Leadership characteristics are: 领导特征包括:
Proactive vs. reactive (a leader is always thinking three steps ahead).主动与被动(领导者总是提前三步思考)
Flexible/Adaptable (a good leader will adapt to new surrounding and situations, doing his/her best to adjust).灵活/适应性强(一个好的领导者会适应新的环境和情况,尽他/她的最大努力进行调整)。
A good communicator 良好的沟通者
Respectful (treating others with respect will ultimately earn respect).尊重他人(尊重他人最终会赢得尊重)
Quiet confidence 安静的自信
Enthusiastic (when a leader is motivated and excited about the cause people will be more inclined to follow).热情(当领导者对事业充满动力和兴奋时,人们会更倾向于跟随)
Open-minded (a leader work to consider all options when making decisions).思想开放(领导者在决策时考虑所有选项)
Resourceful (a leader must to create access to information).足智多谋(领导者必须创造获取信息的途径)
Rewarding (an exceptional leader will recognize the efforts of others and reinforce those actions).奖励(杰出的领导者会认可他人的努力,并加强这些行动)
Well educated (knowledge is power).受过良好教育(知识就是力量)
Open to change (a leader will take into account all points of view and will be willing to change a policy, program, cultural tradition).对改变持开放态度(领导者将考虑所有观点,并愿意改变政策、计划、文化传统)。
Interested in feedback (view feedback as a gift to improve)
Evaluative (evaluation of events and programs is essential for n organisations to improve or progress).评估性(活动和计划的评估对于n个组织的改进或进步至关重要)
A strong team 强大的团队
Theory X and Y was write by Douglas McGregor’s 道格拉斯·麦格雷戈的X和Y理论
Theory X leaders believe that: X领导者理论认为:
People should be controlled and directed and punished, if necessary, to put them in a real effort at work 如果有必要,人们应该受到控制、指导和惩罚,使他们真正投入工作
the workers want to avoid responsibility and has little ambition 工人们想逃避责任,也没有什么野心
most of the workers dislike work 大多数员工不喜欢工作
Theory Y leaders believe that: Y领导者理论认为:
working is as natural as play or rest for the average workers 对于普通工人来说,工作就像玩耍或休息一样自然
workers seek responsibility 员工寻求责任
most of employees have creativity and imagination which may be helpful for organisations to achieve their goals 大多数员工都有创造力和想象力,这可能有助于组织实现其目标
The Hertzberg hygiene factors are: supervision, company policy, relationship with supervisor, relationship with peers, and relationship with subordinates, personal life working conditions, status, and security.
赫茨伯格卫生因素包括:监督、公司政策、与主管的关系、与同事的关系以及与下属的关系、个人生活工作条件、地位和安全。
Evaluate communication processes in selected businesses 评估选定企业的沟通流程
Communication is the activity of transfer information through the exchange of thoughts, messages, or information, as by speech, visuals, signals, writing, or behaviour.
沟通是通过交流思想、信息或信息,如通过语言、视觉、信号、书写或行为,传递信息的活动。
Communication is transmitting of information from one person to another. The importance of effective communication is immense in the world of business and in personal life. The communication process begins with the sender and ends with the receiver. The perfect guide toward achieving effective communication is the process of communication
通信是信息从一个人传递到另一个人。在商业和个人生活中,有效沟通的重要性是巨大的。通信过程开始于发送方,结束于接收方。实现有效沟通的最佳指南是沟通过程
Most of us spend about 75 per cent of our hours awake communicating our knowledge, thoughts, and ideas to others people.
我们中的大多数人在醒着的时候,大约75%的时间都在与他人交流我们的知识、想法和想法。
Verbal communication refers to the use of sounds and language to relay a message. Effective verbal communication is dependent on number of factors and cannot be fully isolated from other important interpersonal skills such as non-verbal communication, listening skills and clarification.
口头交流是指使用声音和语言传达信息。有效的口头交流取决于许多因素,不能完全脱离其他重要的人际交往技能,如非口头交流、听力技能和澄清。
Non-verbal communication includes facial expression, eye contact, tone of voice, body posture and motions, positioning within groups. It may also include the way we wear our clothes or the silence we keep.
非语言交流包括面部表情、眼神接触、语调、身体姿势和动作、群体内的定位。也可能包括我们穿衣服的方式或保持沉默。
Porter’s division of non-verbal communication: 波特的非语言沟通部门:
Physical (this is the personal type of communication);物理(这是个人通信类型)
Aesthetic (this is the type of communication that takes place through creative expressions);美学(这是通过创造性表达进行的交流类型)
Signs (this is the mechanical type of communication);标志(这是机械式通信
Symbolic (type of communication that makes use of religious, status);象征性(利用宗教、地位的交流类型)
Static features of non-verbal communication 非言语交际的静态特征
Distance 距离
Orientation (side to side, face to face) 方向(侧对侧、面对面)
Posture (standing, seating, legs crossed) 姿势(站立、坐姿、双腿交叉)
Physical contact (touching, holding and shaking hands) 身体接触(触摸、握住和握手)
Dynamic features of non-verbal communication:非言语交际的动态特征:
Facial expressions (smile, raised eyebrow) 面部表情(微笑、扬起眉毛)
Gestures (hand movement) 手势(手的移动)
Looking (eye contact) 看(目光接触)
Communication styles: rational, emotive and intuitive 沟通方式:理性、情感和直觉
Rational communication focuses on objective information data, encourages listening carefully to the ideas and focuses on facts and information, this communication is less comfortable with feeling discussions, in this types of communication prefers to take turns when talking, and there is less variation in tone or gestures.
理性沟通注重客观信息数据,鼓励仔细倾听想法,注重事实和信息,这种沟通不太适应感觉讨论,在这种类型的沟通中,谈话时更喜欢轮流进行,语气或手势变化较少。
Emotive communication focuses on feelings and tends to be more people oriented and passionate, wide variation in tone and gesture, this type of communication can be interrupt while others are speaking, the same there are feelings in voice and regardless of volume, the decisions are announced in terms of how they will affect people.
情感沟通注重感情,倾向于更加以人为本和充满激情,语调和手势变化很大,这种类型的沟通可能会在其他人说话时中断,同样,声音中也有感情,无论音量大小,决定都会根据它们将如何影响人来宣布。
Intuitive communication is focuses on knowing that comes from experience, decisions are announced without justification, increased experience can lead to more rapid decision making.
直觉沟通侧重于了解来自经验的信息,决策是在没有理由的情况下宣布的,增加的经验可以导致更快速的决策。
Communication styles change, depending on the situation and our goals and each of the communication style is used at some point in our lives.
We can define top-down communication such as a method of issuing commands or orders within a business using a hierarchical structure.
Top-down communication affords a company’s managerial structure to control the information and protect that each employment level has necessary information to get done the tasks. The disadvantage of this communication is the risk of orders getting lost in translation; this can cause trouble in a company’s project development.
沟通方式会根据情况和我们的目标而变化,每种沟通方式都会在我们生活中的某个时候使用。
我们可以定义自上而下的通信,例如使用层次结构在业务中发布命令或订单的方法。
自上而下的沟通为公司的管理结构提供了控制信息的能力,并保护每个雇佣级别都拥有完成任务所需的信息。这种沟通的缺点是订单在翻译过程中丢失的风险;这可能会给公司的项目开发带来麻烦。
We can define bottom up communication such as trebuie sa caut informatie
Formal communication is used in professional setting, in this types of communication slang is not use, pronounce of words is correctly.
In informal communication we can use slang, can be used short version of words, this type of communication is used with friends and family.
我们可以定义自底向上的通信,
正式交流是在专业场合使用的,在这种类型的交流中,俚语是不使用的,单词的发音是正确的。
在非正式交流中,我们可以使用俚语,也可以使用简短的词语,这种类型的交流是与朋友和家人使用的。
Analyse organisational culture and change in selected businesses 分析选定企业的组织文化和变革
Organisational culture mains the personality of the organisation, the way the things are done .Organisational culture refers to the fundamental values, beliefs and codes of practice that make a business. Culture according to Schein is ‘A pattern of shared basic assumptions that a group learns as it solves problems’.
组织文化主要是组织的个性和做事方式。组织文化是指企业的基本价值观、信仰和行为准则。Schein认为,文化是“一种共享的基本假设模式,一个群体在解决问题时学习”。
Culture organisation have an important role, the organisation that have strong cultures are capable of increasing revenue, profitability and shareholder value. The same organisation with strong culture finds it easy to change and adapt to market demands.
文化组织具有重要作用,具有强大文化的组织能够增加收入、盈利能力和股东价值。拥有强大文化的同一组织发现很容易改变和适应市场需求。
Organisational culture is a focus on culture and process with specific encouragement of collaboration between leaders and members. It is a focus on the human and social side of the origination.
组织文化侧重于文化和流程,特别鼓励领导者和成员之间的合作。这是对起源的人和社会方面的关注。
Culture has three levels: 文化有三个层次:
The artefacts (behaviour of group members) 人工制品(群体成员的行为)
Espoused values (how deal with issues and problems) 支持的价值观(如何处理问题和问题)
Basic underlying assumptions 基本假设
Types of organisational culture are: power culture, role culture, task culture and person culture. 组织文化的类型有:权力文化、角色文化、任务文化和个人文化。
Power culture depends on central force and a beam of influence from the central figure throughout the organisation, small entrepreneurial organisations.
权力文化依赖于核心力量和来自整个组织核心人物的影响力,即小型创业组织。
Role culture bureaucracy and works by logic and rationality, role is more important than individual, position is the main source of power. 角色文化官僚主义和工作的逻辑和合理性,角色比个人更重要,地位是权力的主要来源。
Task culture job and project oriented organisation 任务文化、工作和项目导向组织
Personal culture, the individual is in the central focus, when a group of people decide that it is in their own interests to band together.
‘For organisations that manage change effectively, change itself becomes the driving force that leads to future success and growth’ (Hamlin, Keep and Mullins and Christy,2011).
Change is an inevitable and constant feature, an organisation can perform effectively only through interactions with the broader external environmental of which it is part.
在个人文化中,当一群人决定团结在一起符合他们自己的利益时,个人是中心焦点。
“对于有效管理变革的组织而言,变革本身成为未来成功和增长的驱动力”。
变革是一个不可避免的、不变的特征,一个组织只有通过与它所处的更广泛的外部环境的互动才能有效地运作。
Factors that influence change in culture are such as: 影响文化变化的因素包括:
Economic conditions 经济状况
Government interventions 政府干预
Political interests 政治利益
Development in technology 技术发展
Globalisation 全球化
Other forces of change could be: 其他变革力量可能包括:
Demand for high quality goods 对高质量商品的需求
Customer service客户服务
Workforce changing nature 劳动力性质的变化
The main pressure of change is from external forces. Planned change represents an international attempt to improve of the organisation.
变化的主要压力来自外力。计划中的变革代表了国际上对改进组织的尝试。
The objectives of change are: 变革的目标是:
Improving the ability of the organisation 提高组织的能力
Organisational structure is a framework of order and command through which the activities of the organisation can be planned, directed and controlled. The structure defines tasks and responsibilities. Structure is important to any kind of organisation.
The objectives of structure are: the economic and efficient performance, monitoring the activities, flexibility in order to respond to future demands.
组织结构是一个秩序和指挥框架,通过该框架,可以规划、指导和控制组织的活动。该结构定义了任务和责任。结构对于任何类型的组织都很重要。
结构的目标是:经济和高效的性能、监测活动、灵活性,以应对未来需求。
There are three types of organisational structure: 组织结构有三种类型:
Tall hierarchical( large organisation tend to have this type of structure, a tall structure have many different levels of employees all reporting at the top to team leaders and then up to operational management, also have a wide chain of command with narrow set of control.
Disadvantage of this type of organisational structure can often lead to slower communication channels and decision-making.
高层次结构(大型组织倾向于采用这种结构,高层次结构有许多不同级别的员工,所有员工都向团队领导汇报,然后向运营管理汇报,也有较宽的指挥链和较窄的控制范围。
这种组织结构的缺点通常会导致沟通渠道和决策速度较慢。
Flat hierarchical (is an organisational structure that has fewer layers of management and wider spans of control, this types of structure of organisation gives workers more responsibility for decision-making, and the also we have more motivated workforce. Advantage of this structure is that the business to change rapidly to respond to the market.)
扁平层次结构(是一种管理层较少、控制范围更广的组织结构,这种类型的组织结构赋予员工更多的决策责任,而且我们拥有更积极的员工队伍。这种结构的优势是企业能够快速变化以响应市场。)
Matrix (is the combination of the flat structure with tall structure for the business in order to meet its goals. Matrix structure often is used for specific project).
矩阵(为满足业务目标,将扁平结构与高层结构相结合。矩阵结构通常用于特定项目)。
Change management is the set of tools, skills and the processes for managing the people leading to achieve the goals of organisation.
变革管理是一套工具、技能和流程,用于管理领导实现组织目标的人员。
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