代写留学生运营管理作业Some guidelines for Operations Management coursework
Jiyin Liu
Introduction
This document provides brief guidelines for the coursework and demonstrates the formatting of the report.
About the content
The answer should follow the requirements set in the assignment. You should make good use of the case materials including what you have observed from your chosen facility and what are provided in the case study relevant to the question. Your description, analysis and discussion should show a careful observation of the facility and a good understanding of the case materials. In addition the answer should be supported by the use of relevant academic theory provided in lectures or from the textbook (Slack et al., 2010). Part of the question refers to "compare and contrast", and the answer should therefore include discussions on similarities and differences between the two cases, somewhere in the report.
Where possible and relevant, the sources of the information should be cited in the main body of the report, and a list of references should provided at the end. The author-date system is suggested for referencing (it is used in this document).
About writing
Since the report for this coursework is relatively short, there is no need to include acknowledgements, table of contents, abstract, literature review, etc. It will be clear to divide the report into several sections. For example, it would be enough to have four sections: one for a brief introduction, one on the facility your visited, one on the London Zoo case with comparison and contract between the two, and one on conclusions and recommendations if any. You do not need to follow this
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example. You may have subsections if you think necessary. You can choose a structure most suitable for your purpose.
The coursework should be printed on A4 sized paper with at least 2.5 centimetres margin on each side, using 12 point font size, 1.5 line space, and firmly secured by a staple in the up left corner.
Finally, and very importantly, the coursework should be written in good English, clearly argued, and be well presented.
References:
Slack, N., Chambers, S. and Johnston, R., 2007, Operations management, 5th Edition, FT/Prentice Hall.
Week 1
Operations Managementhttp://www.1daixie.com/liuxueshengzuoye/
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What is Operations Management ?
Operations FunctionThe arrangement of resources that are devoted to the production and delivery of products and services
Operations ManagementThe activity of managing the resources that are devoted to production and delivery of products and services
Operations Function is Fundamental for All Organizations
‘High-end’ sandwich and snack retailer
Use only ‘wholesome’ ingredientsAll shops have their own kitchens where fresh sandwiches are prepared every dayFresh ingredients are delivered early every morning
Same staff who serve you at lunch made the sandwiches that morning
Prêt a Manger
--an exampleWeek 1
Operations Management
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Operations Management
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Similarity and Differences between Operations
Output –Mainly Goods or Services?
Tangibility
Transportability
Storability
Simultaneity
Customer Contact
Characteristics of Operations
Volume of Output
Variety of Output
Variation of the Demand for Output
Visibility of the processes to CustomersWeek 1
Operations Management
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代写留学生作业A performance measure means different things for different operations, e.g., Flexibility:
HospitalIntroducing new treatments.A wide range of treatments.The ability to adjust the number of patients treated.The ability to reschedule appointments.
Bus company
The introduction of new routes and excursions.
A large number of locations served.
The ability to adjust frequency of services.
The ability to reschedule trips.
AutomobileplantThe introduction of new models.A wide range of options.The ability to adjust the number of vehicles manufactured.The ability to reschedule manufacturing priorities.
Supermarket
The introduction of new goods
A wide range of goods stocked
The ability to adjust the number of customers served
The ability to get out-of-stock items.
Meaning of the Objectives