Cavendish College
HND SD Personal Development
LO 3 Identify and solve problems
Scenario
A business has different types of customers - company customers and individual customers both of whom can be long term customers (5yr for company customer and 7 yr for individual customers).
代写留学生工商管理BA论文Discounts are given on purchases as follows:
Company customers will always get a 10% discount on a purchase but also an extra 5% if the order value exceeds £100. If the purchaser is a long term customer then an extra 3% is allowed.
Individual customers will get a 5% discount on purchases over £150 and an extra 3% if a long term customer.
You are a member of the user support team and have been asked to provide sales staff with a way to quickly work out the discount for each customer. Initially a paper solution prior to a computer based solution upgrade is required
Your task is to provide two possible paper solutions and a design for a computer based solution
Tasks (for the scenario given)
• Describe and evaluate problem solving techniques
• Identify possible paper solutions (3) selecting two for development (with justification)
• Select appropriate test cases and desk run your solutions – evaluate your findings
• Recommend with justification your best solution
• Write a menu driven pseudo code algorithm for your chosen (best) solution
• Select appropriate test cases and desk run your solutions
• 代写留学生工商管理BA论文Evaluate the process you adopted to find the “best” solution
NB You must document each stage of the problem solving process you use before using it
TBS 984 International Business - ASSESSMENT 2 MARKING CRITERIA
CRITERION High Distinction Distinction Credit Pass Fail
A Presentation and style (25 marks)
1 Presentation of
assignment
Shows a distinctive and
imaginative approach to
organisation and visual
presentation
Carefully and logically
organized, polished and
professional in appearance
Shows organisation and
coherence, polished and
professional in appearance
Clear organisation, professional
appearance
Disorganized/incoherent with
little attempt to present
professionally
2 Clarity of expression
(style, accuracy,
spelling, grammar,
punctuation)
Fluent writing style appropriate
to professional document
Grammar and spelling
accurate.
Language fluent
Grammar and spelling accurate
Language mainly fluent
Grammar and spelling accurate
Meaning apparent, but
language not always fluent
Grammar and spelling mainly
accurate
Meaning unclear Grammar
and/or spelling contain
frequent errors
3 Referencing Referencing is consistently
accurate
Referencing is consistently
accurate with minor errors
Referencing is mainly accurate Referencing is mainly accurate
with minor errors
Referencing is
absent/unsystematic
B Content and knowledge (45 marks)
4 Content and range Comprehensive/detailed
knowledge of topic with areas
of specialization in depth and
awareness of the provisional
nature of knowledge and
alternative approaches
Superior knowledge of topic
and an awareness of a variety
of ideas, contexts, and/or
frameworks
Has given a factual and/or
conceptual knowledge base
and appropriate terminology
Evidence of knowledge of topic
and use of appropriate
terminology
Lacks evidence of knowledge
relevant to the topic and/or
significantly misuses
terminology
5 Use of
literature/evidence
of research
Has developed and justified
using own ideas based on a
wide range of sources which
have been thoroughly
analysed, applied and
discussed
Able to critically appraise
information gained from
variety of sources, developing
own ideas in the process
Clear evidence and application
of materials relevant to the
subject
Literature surveyed, but
presented uncritically, in a
descriptive way, and indicates
limitations of understanding
Either no evidence of literature
being consulted or irrelevant to
the assignment
6 Knowledge of theory Demonstrates integration and
innovation in the selection and
handling of theory
Insightful and appropriate
selection of theory in key areas
Key theories are included in an
appropriate manner
Selection of theory is
appropriate but some aspects
have been missed or
misconstrued
Inaccurate or inappropriate
choice of theory
C Thinking/ analysis/conclusions (30 marks)
7 Conclusions Analytical and clear conclusions
well grounded in theory and
literature
Good development shown in
synthesis of arguments based
in theory/literature
Evidence of findings and
conclusions grounded in
extensive search of
theory/literature
Evidence of findings and
conclusions supported by
theory/literature
Unsubstantiated/invalid
conclusions based on anecdote
and generalization only, or no
conclusions at all
8 Critical reasoning Consistently demonstrates
application of critical analysis
well integrated in the text
Clear application of theory
through critical analysis/critical
thought in relevant areas
Demonstrates application of
theory through critical analysis
in relevant areas
Some evidence of critical
thought/critical analysis and
rationale for approach taken
Lacks critical thought /analysis
/ reference to theory
9 Rationale Uses all available data to
evaluate the options. Clear
criteria are applied to
demonstrate reasons for final
decision/choice
Uses data to evaluate options
and selections of final
decision/choice clearly follows
from evaluation
Uses data to evaluate some
options and selection of final
decision/choice is linked to the
evaluation
Presents benefits and
disadvantages of some
potential outcomes but
without clearly indicating
reason for final decision
/choice
Little explanation of how the
final decision/choice was
made, or fails to specify final
decision/choice